Staying Lean for Customers

Finamatrix.NET
2 min readJun 30, 2021

Companies that stay lean in the long-term transfer more value back to clients.

Source: EM

Most financial institutions today are overweight and costly. They are gargantuan organizations comprising of many units, each playing its own tune to time-consuming bureaucracy, making them sluggish to change.

Furthermore, large firms have more expensive total headcounts that go through the daily routine of employment that hit the bottom line, which means less for their clients.

Recent innovations have resulted in FinTechs and non-traditional players entering the market with a new wave of productivity that has attracted billions of dollars that require much less staff to create desired results. These provide alternatives and financial institutions will actively outsource certain functions or acquire such competitive firms.

To address this new challenge, institutions must undergo transformation. Adopting a lean approach and staying client-centered are the answers to creating maximum value for clients while enhancing operational efficiency.

All these efforts to change take time when you are large and much faster for smaller, nimble firms.

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